Last Updated: November 3, 2026

These Terms of Service (“Terms”) govern your access to and use of Scanpaigns-powered websites, applications, digital initiatives, campaigns, experiences, touchpoints, content, gamification features, rewards programs, and related services (collectively, the “Services”).

The Services are provided by Scanpaigns, LLC (“Scanpaigns,” “we,” “us,” or “our”).

By accessing or using the Services, creating a profile, participating in a Scanpaigns experience, or otherwise indicating your acceptance of these Terms, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Services.

1. About Scanpaigns

Scanpaigns provides technology for creating, managing, and participating in real-world and digital engagement experiences.

A Scanpaigns-powered experience may involve physical or digital touchpoints such as QR codes, NFC tags, geofences, websites, product packaging, signage, venue or event markers, and other interaction technologies.

Experiences may include content, offers, points, rewards, achievements, challenges, progression systems, scavenger hunts, notifications, purchase-related activities, location-based activities, sponsor activations, loyalty-related experiences, or other forms of participation.

Scanpaigns experiences may involve multiple participating businesses, sponsors, organizations, venues, locations, events, campaign organizers, or other third parties.

The features, requirements, availability, and rules of individual experiences may vary.

2. Additional Rules for Specific Experiences

Certain Services may be subject to additional terms, rules, disclosures, eligibility requirements, or instructions.

These may include:

• Scanpaigns Gamification and Participation Rules;
• campaign-specific rules;
• promotion, contest, sweepstakes, or prize rules;
• reward terms;
• sponsor or organizer requirements;
• offer terms;
• eligibility requirements; or
• other rules presented in connection with a particular experience.

These additional rules are incorporated into these Terms when applicable to your participation.

If there is a conflict between these Terms and properly presented rules governing a specific promotion, contest, sweepstakes, prize, or Scanpaigns experience, the more specific rules will control with respect to that experience or subject matter.

3. Eligibility

You may use the Services only if you can legally enter into a binding agreement under applicable law or if your use is authorized by a parent or legal guardian where permitted.

Certain experiences may have additional eligibility requirements, including age, geographic location, residency, affiliation, or other criteria.

Participation in one Scanpaigns experience does not necessarily make you eligible for another.

You are responsible for ensuring that your participation is lawful in the jurisdiction where you are located.

4. User Profiles and Accounts

Some Scanpaigns experiences may allow or require you to create a user profile or account, while others may permit participation without registration.

If you create a profile or account, you agree to provide accurate information and to keep information reasonably current where necessary.

You are responsible for activity conducted through your account or profile and for maintaining the security of credentials associated with it.

You may not:

• impersonate another person;
• create an account using information you are not authorized to use;
• transfer an account for the purpose of circumventing eligibility or participation restrictions;
• maintain multiple accounts or identities to improperly obtain additional points, rewards, entries, prizes, or other benefits; or
• permit another person to use your account to circumvent applicable rules.

Scanpaigns may take reasonable steps to verify accounts, profiles, participation, eligibility, or activity where necessary to operate or protect the Services.

5. Anonymous and Device-Based Participation

Some Scanpaigns experiences may permit participation without creating a registered account.

In those circumstances, participation history, progress, or other activity may be associated with a device, browser, session, or anonymous or pseudonymous identifier.

Anonymous or device-based participation may have limitations.

For example, changing devices, clearing browser or device data, blocking required technologies, losing access to a device, or using certain privacy settings may affect our ability to recognize previous activity or restore points, progress, rewards, or other information.

Scanpaigns does not guarantee that anonymous participation history can be recovered or transferred between devices.

Additional information about device recognition and information processing is provided in our Privacy Policy.

6. Touchpoints and Qualifying Interactions

Scanpaigns experiences may involve interactions with physical or digital touchpoints.

The existence or accessibility of a touchpoint does not necessarily mean that every interaction with it qualifies for points, rewards, entries, achievements, progression, or other benefits.

Qualifying interactions may depend on factors such as:

• the applicable experience;
• location;
• date or time;
• participation frequency;
• previous interactions;
• user or device eligibility;
• completion of required actions;
• purchase verification;
• location verification;
• applicable limits; or
• other requirements established for the experience.

Scanpaigns may use reasonable technological and administrative methods to determine whether an interaction satisfies applicable requirements.

7. Location Verification

Certain Scanpaigns experiences or activities may depend upon a participant being physically present at or near a particular location.

We may request access to device location information or use other available information to verify that an interaction occurred at an eligible location.

If location verification is required for a particular activity and you decline to provide the necessary permission or we cannot reasonably verify the qualifying location, the activity may not qualify for the associated points, rewards, entries, achievements, progression, or other benefits.

You may not falsify, manipulate, spoof, simulate, or otherwise misrepresent your location for the purpose of qualifying for an interaction or obtaining a benefit.

8. Purchase Touchpoints and Proof of Purchase

A purchase is not necessarily required to participate in a Scanpaigns gamification experience. Individual experiences may provide multiple ways to participate, earn points, progress, or otherwise engage without making a purchase.

However, certain optional activities or touchpoints may be specifically associated with a qualifying purchase or transaction (“Purchase Touchpoints”).

If you choose to participate through a Purchase Touchpoint, Scanpaigns or the applicable campaign organizer may require reasonable proof that the qualifying transaction occurred before awarding the points, rewards, entries, achievements, progression, or other benefits associated with that activity.

Proof may include a receipt, transaction record, confirmation, information supplied by a participating business or integrated system, or other reasonable verification.

Submitted proof may be reviewed electronically, automatically, manually, or through a combination of methods.

Scanpaigns may reject proof that reasonably appears to be:

• altered or falsified;
• duplicated;
• previously submitted;
• incomplete;
• illegible;
• associated with an ineligible transaction;
• outside the applicable time period;
• associated with an ineligible location, product, or service; or
• otherwise inconsistent with the applicable experience rules.

Information contained in proof-of-purchase materials is handled as described in the Scanpaigns Privacy Policy.

9. Gamification, Points, Progress, and Rewards

Certain Services may include points, badges, achievements, streaks, rankings, entries, unlockables, rewards, progression, or other gamification features.

Unless expressly stated otherwise in applicable rules:

• points and other virtual progress have no cash value;
• points are not property;
• points may not be purchased, sold, transferred, assigned, traded, or exchanged between users;
• points earned in one experience do not necessarily apply to another experience;
• points or progress may expire or cease to be usable when an experience ends;
• rewards may be subject to availability, eligibility requirements, expiration dates, quantities, or other restrictions; and
• earning points or progress does not necessarily guarantee a prize or reward.

Scanpaigns may correct points, progress, rankings, rewards, or other records when reasonably necessary to address errors, duplicate activity, invalid interactions, fraud, technical issues, or violations of applicable rules.

Specific gamification mechanics are governed by the Scanpaigns Gamification and Participation Rules and any campaign-specific rules.

10. Promotions, Contests, Sweepstakes, and Prizes

Some Scanpaigns experiences may include promotions, contests, sweepstakes, drawings, prizes, or similar opportunities.

Such activities may be subject to separate official rules, eligibility requirements, entry methods, deadlines, prize descriptions, winner-selection procedures, verification requirements, and other terms.

Where applicable, those official rules control the applicable promotion.

A purchase will not be required where prohibited by law or where the applicable official rules provide a no-purchase method of participation or entry.

Winning or appearing to qualify for a prize does not guarantee receipt of the prize. Potential winners may be required to satisfy eligibility and verification requirements before being confirmed.

Taxes, reporting obligations, or other expenses associated with a prize are the responsibility of the recipient except where applicable law or the specific promotion rules provide otherwise.

11. Rewards and Third-Party Offers

Rewards, discounts, products, services, or offers available through a Scanpaigns experience may be provided by participating businesses, sponsors, organizers, or other third parties.

Unless expressly stated otherwise, Scanpaigns does not manufacture, sell, or independently warrant third-party products or services.

Third-party rewards or offers may be subject to:

• availability;
• expiration;
• quantity limits;
• location restrictions;
• redemption instructions;
• eligibility requirements; and
• additional terms established by the provider.

A participating business or reward provider may be responsible for fulfillment of a reward it provides.

Scanpaigns is not responsible for the acts, omissions, products, services, operating hours, inventory, or independent business practices of participating third parties, except to the extent required by applicable law.

12. Acceptable Use

You agree to use the Services lawfully and in good faith.

You may not attempt to obtain points, rewards, entries, prizes, achievements, progression, or other benefits through fraudulent, deceptive, automated, manipulated, or unauthorized means.

Prohibited conduct includes, without limitation:

• scanning or interacting on behalf of another person where doing so circumvents applicable rules;
• duplicating, photographing, copying, relocating, reproducing, or distributing a touchpoint for the purpose of creating unauthorized qualifying interactions;
• using automated systems, bots, scripts, macros, emulators, or similar methods to generate interactions;
• manipulating device, browser, network, time, or location information;
• GPS or location spoofing;
• submitting false, altered, duplicated, recycled, or unauthorized proof of purchase;
• creating multiple accounts, profiles, devices, or identities to evade participation limits;
• exploiting bugs, vulnerabilities, unintended functionality, or technical errors;
• interfering with the operation or security of the Services;
• attempting to access systems or information without authorization;
• reverse engineering or attempting to derive non-public elements of the Services except where applicable law expressly permits it;
• introducing malicious code or harmful material; or
• assisting another person in engaging in prohibited conduct.

13. Verification, Fraud Prevention, and Enforcement

Scanpaigns and, where applicable, the organizer of an experience may review participation activity to protect the integrity of the Services and determine compliance with applicable rules.

This may include evaluating interaction history, timestamps, location information, device or technical information, proof-of-purchase information, account activity, participation patterns, and other relevant information available through the Services.

Where we reasonably determine that activity is invalid, fraudulent, abusive, manipulated, automated, or inconsistent with applicable rules, we may:

• invalidate an interaction;
• remove or adjust points;
• reverse progression;
• invalidate an entry;
• deny or revoke a reward;
• remove a participant from a leaderboard;
• disqualify a participant from an experience;
• suspend or terminate access to the Services; or
• take other reasonable action necessary to protect the integrity of the Services.

Where appropriate, Scanpaigns may correct an error rather than disqualify a participant.

14. Technical Issues and Service Availability

Scanpaigns is a technology-enabled service, and uninterrupted or error-free operation cannot be guaranteed.

The Services may occasionally be affected by:

• internet or cellular connectivity;
• device compatibility;
• browser settings;
• location-service availability;
• QR, NFC, geolocation, or other touchpoint functionality;
• third-party systems;
• software errors;
• maintenance;
• outages;
• incorrect configuration; or
• circumstances outside our reasonable control.

Scanpaigns may correct records when reasonably necessary to address a verified technical or administrative error.

We do not guarantee that every attempted interaction will be successfully recorded.

If an experience is materially affected by a technical problem, Scanpaigns or the applicable organizer may modify, suspend, extend, cancel, or otherwise reasonably administer the affected portion of the experience, subject to applicable law and any specific official rules.

15. Participating Businesses, Sponsors, and Other Third Parties

Scanpaigns experiences may coordinate engagement across multiple independent organizations.

The inclusion of a business, sponsor, venue, event, organization, or other entity in a Scanpaigns experience does not necessarily mean that Scanpaigns owns, controls, operates, or is legally responsible for that entity.

Participating organizations remain responsible for their own businesses, locations, personnel, products, services, safety practices, representations, legal obligations, and independent conduct.

Your interactions or transactions with a participating organization may also be governed by that organization’s own terms and policies.

16. User Content and Submissions

Certain Services may allow you to submit photographs, receipts, responses, feedback, text, images, or other materials (“User Content”).

You retain any rights you have in your User Content.

By submitting User Content through the Services, you grant Scanpaigns a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, analyze, and use that content as reasonably necessary to provide, administer, secure, verify, and improve the Services and the applicable experience.

This license does not give Scanpaigns unrestricted ownership of your User Content.

You represent that you have the right to submit the User Content and that your submission does not violate applicable law or the rights of another person.

Additional information about our processing of personal information contained in submissions is provided in our Privacy Policy.

17. Intellectual Property

The Services, including Scanpaigns software, technology, interfaces, designs, systems, functionality, trademarks, logos, content created by Scanpaigns, and other proprietary materials, are owned by or licensed to Scanpaigns and are protected by applicable intellectual-property laws.

Subject to these Terms, Scanpaigns grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for their intended purposes.

No rights are granted except as expressly provided in these Terms.

Third-party names, trademarks, logos, content, and other materials remain the property of their respective owners.

18. Privacy

Our collection, use, and disclosure of personal information in connection with the Services is described in the Scanpaigns Privacy Policy.

By using the Services, you acknowledge that information will be processed as described in that policy, subject to applicable law.

19. Communications and Notifications

Certain Scanpaigns experiences may offer notifications, reminders, updates, reward information, new content, or other communications.

Where legally required, we will request appropriate permission or consent before sending such communications.

You may manage certain notification permissions through your browser, device, or other applicable settings.

Disabling communications may affect your ability to receive reminders or information about an experience but will not necessarily terminate your participation.

20. Changes to Experiences

Scanpaigns and applicable campaign organizers may update content, participating locations, touchpoints, activities, offers, or other non-material elements of an experience during its operation where reasonably necessary.

We may also make changes to address errors, fraud, safety concerns, legal requirements, unavailable rewards, participating-business changes, technical issues, or circumstances outside reasonable control.

We will not intentionally alter an experience in a manner designed to unfairly deprive a participant of an already-earned benefit.

Where a change materially affects a regulated promotion, contest, sweepstakes, or prize opportunity, the applicable official rules and law will govern.

21. Suspension and Termination

You may stop using the Services at any time.

Scanpaigns may suspend, restrict, or terminate access to some or all of the Services where reasonably necessary because of:

• violation of these Terms or applicable rules;
• suspected fraud or abuse;
• security concerns;
• unlawful conduct;
• material interference with the Services;
• risk to other users or participating organizations; or
• discontinuation of the applicable Service.

Termination may result in loss of unused points, progress, rewards, or other virtual benefits where permitted by applicable law and applicable experience rules.

Provisions that by their nature should survive termination will continue to apply.

22. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

SCANPAIGNS DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTIES THAT MAY OTHERWISE ARISE BY LAW, COURSE OF DEALING, OR USAGE OF TRADE, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LEGALLY BE DISCLAIMED.

SCANPAIGNS DOES NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR COMPATIBLE WITH EVERY DEVICE OR THAT EVERY TOUCHPOINT INTERACTION WILL BE SUCCESSFULLY RECORDED.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCANPAIGNS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCANPAIGNS’ AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A CONSUMER’S USE OF THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT THE USER PAID DIRECTLY TO SCANPAIGNS FOR THE SERVICES DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Scanpaigns and its officers, directors, employees, affiliates, and agents from third-party claims, damages, liabilities, costs, and expenses arising from your unlawful use of the Services, fraudulent conduct, violation of these Terms, or infringement of another person’s rights.

This provision does not require a consumer to indemnify Scanpaigns for Scanpaigns’ own unlawful conduct or negligence where such indemnification is prohibited by law.

25. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

26. Dispute Resolution

Before initiating formal legal proceedings arising out of or relating to these Terms or the Services, you and Scanpaigns agree to make a reasonable good-faith effort to resolve the dispute informally.

A party seeking to raise a dispute should provide written notice describing the nature of the dispute and the requested resolution.

Notices to Scanpaigns should be sent to:

[email protected]

The parties will have at least thirty (30) days following receipt of the notice to attempt to resolve the dispute informally.

If a dispute cannot be resolved informally, any legal action arising out of or relating to these Terms or the Services that is not otherwise required to be brought in another jurisdiction by applicable law shall be brought exclusively in the applicable state or federal courts located in Waukesha County, Wisconsin, and each party consents to the personal jurisdiction of those courts.

Nothing in this section prevents either party from bringing an eligible claim in small claims court or seeking emergency or injunctive relief where permitted by applicable law.

27. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Services, our business practices, or applicable law.

When we update the Terms, we will revise the “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent before material changes apply.

Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by applicable law.

28. General Provisions

These Terms, together with the Privacy Policy and any applicable incorporated rules, constitute the agreement governing your use of the Services.

If any provision is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Our failure to enforce a provision does not waive our right to enforce it later.

You may not assign your rights under these Terms without our consent where such restriction is permitted by law.

Scanpaigns may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.

Section headings are provided for convenience and do not limit the meaning of these Terms.

29. Contact Us

Questions regarding these Terms may be directed to:

Scanpaigns
Scanpaigns, LLC
N61W26299 Bracklyn Drive
Sussex, WI 53089
[email protected]
https://scanpaigns.com